How can we help you?

Getting Started

Basic guides to start using our PDF tools quickly.

Billing & Pricing

Information about credits, plans, and payments.

Using Tools

Step-by-step tutorials for merge, split, and convert.

Troubleshooting

Solutions to common errors and file upload issues.

Frequently Asked Questions

Absolutely. We use 256-bit SSL encryption to ensure your documents are completely secure during transfer. Additionally, all uploaded and processed files are permanently deleted from our servers automatically within 2 hours. We never look at your content or share it with third parties.

Yes, our basic tools are 100% free to use for everyday tasks. We also offer premium credit packages for users who need to process large files, bulk documents, or require advanced features without any limitations.

For free users, the maximum file size limit per document is 20MB. If you purchase any of our credit plans, the file size limit is extended to 100MB or higher depending on your package.

Yes! Our website is fully responsive and cloud-based. You don't need to install any app. Just open your mobile browser (Safari, Chrome, etc.), go to our website, and edit your PDFs seamlessly on the go.

Credits act as a digital currency on our platform for premium features. Processing very large files or using advanced OCR tools consumes credits. You can purchase credits from our Pricing page, and they never expire.

Still need help?

Can't find the answer you're looking for? Our friendly support team is ready to help you out.

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